Benze Vaccations Club believes in helping its customers as far as possible, and
has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 24 hours from
the Date of Joining Memberhip. However, the cancellation request will not be entertained
if the orders have been communicated to the Benze Vaccations Club and they have
initiated the process of finalizing them.
Cancellation of Membership are not entertained who had joined under the same day
Membership Card & Officers.
No Cancellation are entertained of Membership and Vacations Trip for those who booked
for the special occasions like New Year, Pongal, Valentine & Diwali.
Benze Vaccations Club does not accept cancellation request for buffed menu items
in special occasions.
In case you feel that the service avail is not as listed on the site or as per your
expectations, you must bring it to the notice of our customer care within 48 hours
of receiving the membership kit. The Customer Care Team after looking into your
complaint will take an appropriate decision.
No refund is entertained for the products/services you availed from our resorts.
If you are, for any reason, not entirely happy with your service, we will cheerfully
issue the refund based on the service utilized. We maintain and serve our clubs
that hundreds of satisfied customers wide country, and our support is second to
To request a refund, simply contact us with your booking details within 24 hours
of service utilize. Please mention the booking details and optionally tell us why
you’re requesting a refund – we take customer opinions very seriously and use it
to constantly improve our quality of service.
Refunds are not being provided for services delivered in full such as parties, events
and on special occasions. Refunds are being processed within 3 weeks period.